FAQs
General Questions
Black Sheep Arts is an online marketplace that connects art lovers with unique, high-quality stretch prints created by a hand-picked selection of artists and photographers. Our mission is to offer premium art pieces that elevate any space while supporting talented creators.
We use premium products such as: eco-friendly materials, including sustainable HP inks and durable, washable fabrics. Our products are made in the U.S. to reduce our carbon footprint, and we offer reusable frames that allow you to easily swap out artwork as your tastes evolve, etc (include more specifics)
You can reach us via email at support@blacksheeparts.com or through our live chat on the website during business hours. We're here to assist with any questions or concerns.
Product Information
A stretch print is a high-quality artwork printed on fabric that’s stretched over a frame, giving it a modern, gallery-style appearance. Our prints are designed for easy installation and can be swapped out with new designs without needing to replace the frame.
Our prints are made from long-lasting, washable fabric, printed with sustainable HP inks. The frames are designed to be reusable and durable, allowing for easy replacement of wall art.
Yes! Our stretch prints come in a variety of sizes to fit your space. You can also choose from multiple framing options that complement the artwork and your home décor.
Shipping & Delivery
We currently ship within the United States. International shipping options will be available soon.
Most orders are processed within 2-3 business days and shipped via standard shipping, which typically takes 7-10 business days. You’ll receive a tracking number once your order ships.
Shipping rates vary depending on the size of the artwork and your location. Standard shipping fees are calculated at checkout. Free shipping is available for orders over $X.
Returns & Exchanges
We want you to love your artwork! If you’re not completely satisfied, you can return your item within 30 days for a full refund or exchange, as long as the product is in its original condition.
To start a return, please go to our returns portal here or contact our customer support at returns@blacksheeparts.com with your order number and reason for return. We will provide you with a prepaid return label.
If your print arrives damaged, please contact us immediately at support@blacksheeparts.com with photos of the damage. We’ll send a replacement at no additional cost.
Artists & Collaborations
We partner with a diverse range of talented artists and photographers from around the world, with a focus on highlighting both emerging and established creators. Our goal is to give them a platform to share their work with a wider audience and build a community while offering exclusive, high-quality prints.
If you’re an artist interested in collaborating with Black Sheep Arts, please visit our Artist Application page and email us your application and portfolio. Our team will review your work and reach out if we see a good fit.
We don’t offer custom artwork at this time, but we regularly release new collections and collaborations. Sign up for our newsletter to stay updated on the latest drops!
Orders & Payments
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. We also offer financing options through Klarna, allowing you to split your purchase into interest-free installments.
Once your order ships, you’ll receive a tracking number via email. You can use this number to check the status of your shipment through our website or the carrier’s website.
If you need to change or cancel your order, please contact us immediately at orders@blacksheeparts.com. We’ll do our best to accommodate changes, but once an order has shipped, we cannot make modifications.
Sustainability & Materials
We’re committed to sustainability in every aspect of our business. From using eco-friendly HP inks and reusable frames to minimizing our carbon footprint by producing our prints locally in the U.S., we prioritize sustainability without compromising quality.
Yes, all of our prints are created using non-toxic, water-based inks and are printed on durable, washable fabrics that reduce waste. Our packaging is also designed to be eco-friendly and recyclable.
Installation & Care
Each stretch print comes with a reusable frame and an easy-to-follow installation guide. Simply mount the frame and stretch the artwork over it for a sleek, gallery-style finish. You can watch our installation tutorial [here] for a step-by-step demonstration.
Our prints are made from washable fabric, so you can throw them in the washer and dryer if ever needed without compromising the color or condition of the stretch print! Avoid harsh chemicals to preserve the vibrant colors and quality of the artwork.
Absolutely! Our frames are designed to be reusable, so you can easily replace the artwork without having to buy a new frame. This allows you to change your space as your art collection grows. Options are available throughout our product page.
